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Network Engineer / VoIP Engineer
Aptos, CA
Job ID: 15892949 - Information Technology - Posted 2 days ago
Summary
Our client is a leading IT Solutions Company originally based in the Phoenix, AZ area, however, with additional presences in San Jose, Santa Cruz, and Monterey, CA. They are in immediate need of a competent and experienced Network Engineer who is versed in VoIP, UCaaS, and networks. In this role, you will primarily be involved in designing, implementing, and administering VoIP, UCaaS and Network Infrastructures. You will play a key role in technology planning, direction and strategy while working alongside leadership to align solutions with business goals.
Duties & Responsibilities
- Design, implement and administer network systems and applications including ○ Advanced networking: Routing, SD-WAN, ASE, BGP, DNS, Cisco IOS, QOS ○ Internet: Fiber, Fixed Wireless, 5G
- UC: Cloud VoIP, IP PBX, SBC, 3CX and related hosting
- Specialized VyOS/Ribbon/Hepic
- Endpoints and related systems: IP Phone, WiFi
- Security: Firewall, IPS, IDS, Cyber, MFA, Content Filter
- Servers, OS, Storage: AWS, VMWare, Linux, MS
- MS365, Windows Server, AD, VMWare, DNS, major Cloud Hosting providers ● Evaluate, test and report on new technologies
- Troubleshoot and debug SIP using system logs, traces and packet captures, wire shark ● Maintain Cloud infrastructure integrity, primarily in AWS environment
- Analyze and evaluate network performance to optimize traffic flows, security and processes
- Engage with leadership on high level activities
- Cross-team collaboration and support for Sales Engineers, Project Managers and Technicians
- Provide escalation support, training and mentoring for team members
- Network diagramming for presale concept, post sale support and technical documentation
- Rotating on-call duty
Qualifications & Requirements
- 3+ Years VoIP Experience
- Extensive VoIP and SIP experience
- Advanced IP networking, routing and switching experience, CCNA or equivalent knowledge
- Ability to administer AWS infrastructure
- Ability to understand and troubleshoot various hardware and software
- Ability to read and understand manufacturer documentation
- Experience in troubleshooting and installing computer hardware
- Excellent customer service and communication skills
- MS Windows and Linux server operating systems
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
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